Privacy Policy

Effective Date: October 15, 2025

1. Introduction

Welcome to Held & Lloyd (“we,” “us,” or “our”). For over 40 years, we have been dedicated to sourcing exceptional talent for the advertising and marketing industries and charting career paths for our candidates. We are committed to protecting the privacy and security of the personal information we collect.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (https://heldlloyd.com/), contact us directly, or use our recruitment services as a candidate or a client.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our services. The type of information we collect depends on your relationship with us (e.g., a website visitor, a candidate seeking a position, or a client looking to fill a role).

a) Information You Provide to Us Directly:

  • When You Contact Us: If you fill out the contact form on our website, email us, or call us, we collect the information you provide, such as:

    • Full Name

    • Email Address

    • Phone Number

    • Company Name (if applicable)

    • Any other information you include in your message.

  • For Candidates: As part of our recruitment services, we may collect comprehensive professional information from you, including:

    • Your resume, CV, or portfolio.

    • Contact details (address, phone number, email).

    • Employment history, educational background, skills, and qualifications.

    • Information about your career goals and job preferences.

    • References from previous employers (with your explicit consent).

  • For Clients: To fulfill your talent needs, we collect information about your organization, including:

    • Contact information for key personnel.

    • Details about your company culture, organizational goals, and competition.

    • Specifics about the roles you are looking to fill.

b) Information We Collect Automatically:

  • Usage Data: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, pages you visited, and the dates/times of your visit. This data helps us understand how our site is used and how to improve it.

  • Cookies: Like most websites, we use “cookies” to collect information. Cookies are small files stored on your device that help our website function effectively. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site. We use cookies for analytics and site functionality.

3. How We Use Your Information

We use the collected information for various purposes, all centered around our core mission of talent recruitment:

  • To Provide Our Services: To match candidates with suitable job opportunities and to source qualified talent for our clients.

  • To Communicate With You: To respond to your inquiries, schedule meetings, and provide updates on the recruitment process.

  • For Relationship Management: To maintain our professional relationships with our extensive network of candidates and clients.

  • To Improve Our Website: To analyze usage data to understand what content is most effective and to enhance user experience.

  • For Business Operations: For internal record-keeping, billing, and to comply with legal obligations.

4. How We Share Your Information

Your trust is paramount. We do not sell your personal data. We only share your information in the following limited circumstances:

  • With Potential Employers (Our Clients): We will share a candidate’s personal information (such as a resume and professional profile) with a client company only with the candidate’s explicit consent for a specific job opportunity.

  • With Service Providers: We may employ third-party companies and individuals to facilitate our website (e.g., hosting services) or to assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, to maintain our professional relationship with you, and to comply with our legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please do not hesitate to contact us:

  • Email: adam@heldlloyd.com

  • Phone: +1 (212) 265-8570

  • Location: New York